FREQUENTLY ASKED QUESTIONS

1. What is Thuya wood?<br />

Thuya wood comes from the root burl of the Thuya tree, native to Morocco. It’s known for its rich color, aromatic scent, and unique swirling grain, making each product one-of-a-kind.

2. Are your products handmade?<br />

Yes! All our products are handcrafted by skilled Moroccan artisans using traditional techniques passed down through generations.

3. Can I personalize a jewelry box?<br />

Absolutely. We offer engraving and customization options for names, messages, or logos. You can choose leather or velvet lining as well.

4. How do I care for my Thuya wood item?<br />

To maintain its shine and durability, simply wipe it with a soft, dry cloth. Avoid direct sunlight or extreme moisture.

5. Do you ship internationally?<br />

Yes, we offer express worldwide shipping. Delivery usually takes between 3–5 business days depending on your location.

6. What if my order arrives damaged?<br />

If your item arrives damaged, please contact us within 48 hours with photos. We will replace it or offer a suitable solution.

CONTACT US FOR ANY QUESTIONS